Frequently Asked Questions

Call us on +971 54 578 7351, send a WhatsApp, or fill in our contact form. We respond within a few hours with an accurate, itemised quote. For larger homes or offices, a brief site survey helps us give you the most precise price.

No. Our quotes are fully transparent and itemised. The price we quote is the price you pay — no surprise fuel charges, stair fees, or end-of-day extras unless discussed and agreed upfront.

The main factors are: volume of items, distance between locations, whether packing services are needed, access conditions at both properties (elevator vs stairs, parking distance), and timing (weekday vs weekend).

We offer both. Small studio and 1-bed moves often suit an hourly rate with a maximum cap. Larger homes and offices are usually quoted as a fixed all-in price. We explain both options clearly before you commit.

Yes. We supply everything: double-wall boxes, bubble wrap, packing tape, foam sheets, tissue paper, wardrobe boxes, and furniture blankets. Materials can be included in your package or itemised separately.

Absolutely. Many customers prefer to pack personal or sentimental items themselves. Just let us know what you've packed yourself and we'll cover the rest. Note that we cannot be responsible for damage to self-packed items.

Fragile items are individually bubble-wrapped, corner-protected, and packed in double-walled boxes with dividers. Artwork, mirrors, and large glass items receive custom-cut foam and custom-sized boxes where needed.

Yes. Our crew disassembles beds, wardrobes, shelving units and dining sets at origin and reassembles everything at your new property. No extra tools or effort required from you.

We recommend 3–7 days for most moves. For end-of-month dates, long weekends, or larger commercial moves, 10–14 days ahead secures your preferred slot. We also accept last-minute bookings subject to availability.

Yes. We operate 7 days a week. Saturday moves are very popular; Sunday slots are also available. Public holiday availability is confirmed at booking.

Our standard start times are 8:00 AM. Early starts (7:00 AM) can be arranged for large office moves or tight building access windows. Evening and night moves are available for commercial clients.

Yes. Once your move is confirmed, we coordinate service elevator reservations with both buildings' management. This is included in our service at no extra charge.

Yes — we cover all 7 UAE Emirates. Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain are all within our service area. Long-distance inter-emirate rates apply.

Yes. Heavy and specialist items like safes, pianos, gym machines, and oversized furniture require advance notice so we can allocate the right equipment and crew size. Please mention these when requesting your quote.

Yes. We offer short-term secure storage at our facility if there is a gap between your move-out and move-in dates. Ask about storage pricing when you request your quote.

We take every precaution to prevent damage. Optional transit protection plans are available at booking for added peace of mind. Ask our team for details when confirming your move.